Connect Service

eventNameDescriptionSampleRule
anyCatch-all entry for Connect Service rules that match the service but not a specific eventName.NN
ActivateEvaluationFormActivates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateAnalyticsDataSetAssociates the specified dataset for a Connect Customer instance with the target account. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateApprovedOriginThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateBotThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateContactWithUserAssociates a queued contact with an agent. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateDefaultVocabularyAssociates an existing vocabulary as the default. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateEmailAddressAliasAssociates an email address alias with an existing email address in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateFlowAssociates a connect resource to a flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateHoursOfOperationsAssociates a set of hours of operations with another hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateInstanceStorageConfigThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateLambdaFunctionThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateLexBotThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociatePhoneNumberContactFlowAssociates a flow with a phone number claimed to your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateQueueEmailAddressesAssociates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateQueueQuickConnectsAssociates a set of quick connects with a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateRoutingProfileQueuesAssociates a set of queues with a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateSecurityKeyThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateSecurityProfilesAssociate security profiles with an Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateTrafficDistributionGroupUserAssociates an agent with a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateUserProficienciesAssociates a set of proficiencies with a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
AssociateWorkspaceAssociates a workspace with one or more users or routing profiles, allowing them to access the workspace's configured views and pages. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchAssociateAnalyticsDataSetAssociates a list of analytics datasets for a given Connect Customer instance to a target account. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchCreateDataTableValueCreates values for attributes in a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchDeleteDataTableValueDeletes multiple values from a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchDescribeDataTableValueRetrieves multiple values from a data table without evaluating expressions. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchDisassociateAnalyticsDataSetRemoves a list of analytics datasets associated with a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchGetAttachedFileMetadataAllows you to retrieve metadata about multiple attached files on an associated resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchGetFlowAssociationRetrieve the flow associations for the given resources. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchPutContactOnly the Connect Customer outbound campaigns service principal is allowed to assume a role in your account and call this API. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
BatchUpdateDataTableValueUpdates multiple data table values using all properties from BatchCreateDataTableValue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ClaimPhoneNumberClaims an available phone number to your Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CompleteAttachedFileUploadAllows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateAgentStatusCreates an agent status for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactOnly the VOICE, EMAIL, and TASK channels are supported. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactFlowCreates a flow for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactFlowModuleCreates a flow module for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactFlowModuleAliasCreates a named alias that points to a specific version of a contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactFlowModuleVersionCreates an immutable snapshot of a contact flow module, preserving its content and settings at a specific point in time for version control and rollback capabilities. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateContactFlowVersionPublishes a new version of the flow provided. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateDataTableCreates a new data table with the specified properties. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateDataTableAttributeAdds an attribute to an existing data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateEmailAddressCreate new email address in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateEvaluationFormCreates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateHoursOfOperationCreates hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateHoursOfOperationOverrideCreates an hours of operation override in an Connect Customer hours of operation resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateInstanceThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateIntegrationAssociationCreates an Amazon Web Services resource association with an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateNotificationCreates a new notification to be delivered to specified recipients. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateParticipantAdds a new participant into an on-going chat contact or webRTC call. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreatePersistentContactAssociationEnables rehydration of chats for the lifespan of a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreatePredefinedAttributeCreates a new predefined attribute for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreatePromptCreates a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreatePushNotificationRegistrationCreates registration for a device token and a chat contact to receive real-time push notifications. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateQueueCreates a new queue for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateQuickConnectCreates a quick connect for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateRoutingProfileCreates a new routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateRuleCreates a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateSecurityProfileCreates a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateTaskTemplateCreates a new task template in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateTestCaseCreates a test case with its content and metadata for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateTrafficDistributionGroupCreates a traffic distribution group given an Connect Customer instance that has been replicated. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateUseCaseCreates a use case for an integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateUserCreates a user account for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateUserHierarchyGroupCreates a new user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateViewCreates a new view with the possible status of SAVED or PUBLISHED. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateViewVersionPublishes a new version of the view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateVocabularyCreates a custom vocabulary associated with your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateWorkspaceCreates a workspace that defines the user experience by mapping views to pages. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateWorkspacePageAssociates a view with a page in a workspace, defining what users see when they navigate to that page. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeactivateEvaluationFormDeactivates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteAttachedFileDeletes an attached file along with the underlying S3 Object. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactEvaluationDeletes a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactFlowDeletes a flow for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactFlowModuleDeletes the specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactFlowModuleAliasRemoves an alias reference, breaking the named connection to the underlying module version without affecting the version itself. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactFlowModuleVersionRemoves a specific version of a contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactFlowVersionDeletes the particular version specified in flow version identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteDataTableDeletes a data table and all associated attributes, versions, audits, and values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteDataTableAttributeDeletes an attribute and all its values from a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteEmailAddressDeletes email address from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteEvaluationFormDeletes an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteHoursOfOperationDeletes an hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteHoursOfOperationOverrideDeletes an hours of operation override in an Connect Customer hours of operation resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteInstanceThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteIntegrationAssociationDeletes an Amazon Web Services resource association from an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteNotificationDeletes a notification. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeletePredefinedAttributeDeletes a predefined attribute from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeletePromptDeletes a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeletePushNotificationRegistrationDeletes registration for a device token and a chat contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteQueueDeletes a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteQuickConnectDeletes a quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteRoutingProfileDeletes a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteRuleDeletes a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteSecurityProfileDeletes a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteTaskTemplateDeletes the task template. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteTestCaseDeletes the test case that has already been created for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteTrafficDistributionGroupDeletes a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteUseCaseDeletes a use case from an integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteUserDeletes a user account from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteUserHierarchyGroupDeletes an existing user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteViewDeletes the view entirely. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteViewVersionDeletes the particular version specified in ViewVersion identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteVocabularyDeletes the vocabulary that has the given identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteWorkspaceDeletes a workspace and removes all associated view and resource assignments. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteWorkspaceMediaDeletes a media asset (such as a logo) from a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteWorkspacePageRemoves the association between a view and a page in a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeAgentStatusDescribes an agent status. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeAttachedFilesConfigurationDescribes the attached files configuration for the specified Connect Customer instance and attachment scope. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeAuthenticationProfileThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeContactThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeContactEvaluationDescribes a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeContactFlowDescribes the specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeContactFlowModuleDescribes the specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeContactFlowModuleAliasRetrieves detailed information about a specific alias, including which version it currently points to and its metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeDataTableReturns all properties for a data table except for attributes and values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeDataTableAttributeReturns detailed information for a specific data table attribute including its configuration, validation rules, and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeEmailAddressDescribe email address form the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeEvaluationFormDescribes an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeHoursOfOperationDescribes the hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeHoursOfOperationOverrideDescribes the hours of operation override. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeInstanceThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeInstanceAttributeThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeInstanceStorageConfigThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeNotificationRetrieves detailed information about a specific notification, including its content, priority, recipients, and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribePhoneNumberGets details and status of a phone number that’s claimed to your Connect Customer instance or traffic distribution group. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
DescribePredefinedAttributeDescribes a predefined attribute for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
DescribePromptDescribes the prompt. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
DescribeQueueDescribes the specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeQuickConnectDescribes the quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeRoutingProfileDescribes the specified routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
DescribeRuleDescribes a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeSecurityProfileGets basic information about the security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
DescribeTestCaseDescribes the specified test case and allows you to get the content and metadata of the test case for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeTrafficDistributionGroupGets details and status of a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeUserDescribes the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeUserHierarchyGroupDescribes the specified hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeUserHierarchyStructureDescribes the hierarchy structure of the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeViewRetrieves the view for the specified Connect Customer instance and view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeVocabularyDescribes the specified vocabulary. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeWorkspaceRetrieves details about a workspace, including its configuration and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateAnalyticsDataSetRemoves the dataset ID associated with a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateApprovedOriginThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateBotThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateEmailAddressAliasRemoves the alias association between two email addresses in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateFlowDisassociates a connect resource from a flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateHoursOfOperationsDisassociates a set of hours of operations with another hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateInstanceStorageConfigThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateLambdaFunctionThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateLexBotThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociatePhoneNumberContactFlowRemoves the flow association from a phone number claimed to your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateQueueEmailAddressesRemoves the association between a set of email addresses and a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateQueueQuickConnectsDisassociates a set of quick connects from a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateRoutingProfileQueuesDisassociates a set of queues from a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateSecurityKeyThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateSecurityProfilesDisassociates a security profile attached to a Q in Connect AI Agent Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateTrafficDistributionGroupUserDisassociates an agent from a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateUserProficienciesDisassociates a set of proficiencies from a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DisassociateWorkspaceRemoves the association between a workspace and one or more users or routing profiles. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DismissUserContactDismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
EvaluateDataTableValuesEvaluates values at the time of the request and returns them. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetAttachedFileProvides a pre-signed URL for download of an approved attached file. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetContactAttributesRetrieves the contact attributes for the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetContactMetricsRetrieves contact metric data for a specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetCurrentMetricDataGets the real-time metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetCurrentUserDataGets the real-time active user data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetEffectiveHoursOfOperationsGet the hours of operations with the effective override applied. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetEvaluationFormValidationRetrieves the status and results of a validation process started by StartEvaluationFormValidation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetFederationTokenSupports SAML sign-in for Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetFlowAssociationRetrieves the flow associated for a given resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetMetricDataGets historical metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetMetricDataV2Gets metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetPromptFileGets the prompt file. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetTaskTemplateGets details about a specific task template in the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
GetTestCaseExecutionSummaryRetrieves an overview of a test execution that includes the status of the execution, start and end time, and observation summary. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
GetTrafficDistributionRetrieves the current traffic distribution for a given traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ImportPhoneNumberImports a claimed phone number from an external service, such as Amazon Web Services End User Messaging, into an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ImportWorkspaceMediaImports a media asset (such as a logo) for use in a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListAgentStatusesLists agent statuses. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListAnalyticsDataAssociationsLists the association status of requested dataset ID for a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListAnalyticsDataLakeDataSetsLists the data lake datasets available to associate with for a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListApprovedOriginsThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListAssociatedContactsProvides information about contact tree, a list of associated contacts with a unique identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListAttachedFilesConfigurationsProvides summary information about the attached files configurations for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListAuthenticationProfilesThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListBotsThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListChildHoursOfOperationsProvides information about the child hours of operations for the specified parent hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactEvaluationsLists contact evaluations in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactFlowModuleAliasesLists all aliases associated with a contact flow module, showing their current version mappings and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactFlowModulesProvides information about the flow modules for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactFlowModuleVersionsRetrieves a paginated list of all versions for a specific contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactFlowsProvides information about the flows for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactFlowVersionsReturns all the available versions for the specified Connect Customer instance and flow identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListContactReferencesThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListDataTableAttributesReturns all attributes for a specified data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListDataTablePrimaryValuesLists all primary value combinations for a given data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListDataTablesLists all data tables for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListDataTableValuesLists values stored in a data table with optional filtering by record IDs or primary attribute values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListDefaultVocabulariesLists the default vocabularies for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListEntitySecurityProfilesLists all security profiles attached to a Q in Connect AIAgent Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListEvaluationFormsLists evaluation forms in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListEvaluationFormVersionsLists versions of an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListFlowAssociationsList the flow association based on the filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListHoursOfOperationOverridesList the hours of operation overrides. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListHoursOfOperationsProvides information about the hours of operation for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListInstanceAttributesThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListInstancesThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListInstanceStorageConfigsThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListIntegrationAssociationsProvides summary information about the Amazon Web Services resource associations for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListLambdaFunctionsThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListLexBotsThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListNotificationsRetrieves a paginated list of all notifications in the Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListPhoneNumbersProvides information about the phone numbers for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListPhoneNumbersV2Lists phone numbers claimed to your Connect Customer instance or traffic distribution group. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListPredefinedAttributesLists predefined attributes for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListPromptsProvides information about the prompts for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListQueueEmailAddressesLists all email addresses that are currently associated with a specific queue, providing details about which "From" email addresses agents can select when handling email contacts. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListQueueQuickConnectsLists the quick connects associated with a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListQueuesProvides information about the queues for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListQuickConnectsProvides information about the quick connects for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListRealtimeContactAnalysisSegmentsV2Provides a list of analysis segments for a real-time chat analysis session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListRoutingProfileManualAssignmentQueuesLists the manual assignment queues associated with a routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListRoutingProfileQueuesLists the queues associated with a routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListRoutingProfilesProvides summary information about the routing profiles for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListRulesList all rules for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListSecurityKeysThis API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListSecurityProfileApplicationsReturns a list of third-party applications or MCP Servers in a specific security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListSecurityProfileFlowModulesA list of Flow Modules an AI Agent can invoke as a tool Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListSecurityProfilePermissionsLists the permissions granted to a security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListSecurityProfilesProvides summary information about the security profiles for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTagsForResourceLists the tags for the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTaskTemplatesLists task templates for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.NN
ListTestCaseExecutionRecordsLists detailed steps of test case execution that includes all observations along with actions taken and data associated in the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTestCaseExecutionsLists all test case executions and allows filtering by test case id, test case name, start time, end time or status of the execution for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTestCasesLists the test cases present in the specific Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTrafficDistributionGroupsLists traffic distribution groups. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListTrafficDistributionGroupUsersLists traffic distribution group users. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListUseCasesLists the use cases for the integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListUserHierarchyGroupsProvides summary information about the hierarchy groups for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListUserNotificationsRetrieves a paginated list of notifications for a specific user, including the notification status for that user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListUserProficienciesLists proficiencies associated with a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListUsersProvides summary information about the users for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListViewsReturns views in the given instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListViewVersionsReturns all the available versions for the specified Connect Customer instance and view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListWorkspaceMediaLists media assets (such as logos) associated with a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListWorkspacePagesLists the page configurations in a workspace, including the views assigned to each page. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListWorkspacesLists the workspaces in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
MonitorContactInitiates silent monitoring of a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
PauseContactAllows pausing an ongoing task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
PutUserStatusChanges the current status of a user or agent in Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ReleasePhoneNumberReleases a phone number previously claimed to an Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ReplicateInstanceReplicates an Connect Customer instance in the specified Amazon Web Services Region and copies configuration information for Connect Customer resources across Amazon Web Services Regions. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ResumeContactAllows resuming a task contact in a paused state. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ResumeContactRecordingWhen a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchAgentStatusesSearches AgentStatuses in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchAvailablePhoneNumbersSearches for available phone numbers that you can claim to your Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchContactEvaluationsSearches contact evaluations in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchContactFlowModulesSearches the flow modules in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchContactFlowsSearches the flows in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchContactsSearches contacts in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchDataTablesSearches for data tables based on the table's ID, name, and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchEmailAddressesSearches email address in an instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchEvaluationFormsSearches evaluation forms in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchHoursOfOperationOverridesSearches the hours of operation overrides. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchHoursOfOperationsSearches the hours of operation in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchNotificationsSearches for notifications based on specified criteria and filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchPredefinedAttributesSearches predefined attributes that meet certain criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchPromptsSearches prompts in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchQueuesSearches queues in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchQuickConnectsSearches quick connects in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchResourceTagsSearches tags used in an Connect Customer instance using optional search criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchRoutingProfilesSearches routing profiles in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchSecurityProfilesSearches security profiles in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchTestCasesSearches for test cases in the specified Amazon Connect instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchUserHierarchyGroupsSearches UserHierarchyGroups in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchUsersSearches users in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchViewsSearches views based on name, description, or tags. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchVocabulariesSearches for vocabularies within a specific Connect Customer instance using State, NameStartsWith, and LanguageCode. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchWorkspaceAssociationsSearches for workspace associations with users or routing profiles based on various criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchWorkspacesSearches workspaces based on name, description, visibility, or tags. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SendChatIntegrationEventProcesses chat integration events from Amazon Web Services or external integrations to Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SendOutboundEmailSend outbound email for outbound campaigns. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartAttachedFileUploadProvides a pre-signed Amazon S3 URL in response for uploading your content. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartChatContactInitiates a flow to start a new chat for the customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartContactEvaluationStarts an empty evaluation in the specified Connect Customer instance, using the given evaluation form for the particular contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartContactMediaProcessingEnables in-flight message processing for an ongoing chat session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartContactRecordingStarts recording the contact: If the API is called before the agent joins the call, recording starts when the agent joins the call. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartContactStreamingInitiates real-time message streaming for a new chat contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartEmailContactCreates an inbound email contact and initiates a flow to start the email contact for the customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartEvaluationFormValidationStarts an asynchronous validation process for an evaluation form version in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartOutboundChatContactInitiates a new outbound SMS or WhatsApp contact to a customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartOutboundEmailContactInitiates a flow to send an agent reply or outbound email contact (created from the CreateContact API) to a customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartOutboundVoiceContactPlaces an outbound call to a contact, and then initiates the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartScreenSharingStarts screen sharing for a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartTaskContactInitiates a flow to start a new task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartTestCaseExecutionStarts executing a published test case. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartWebRTCContactPlaces an inbound in-app, web, or video call to a contact, and then initiates the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StopContactEnds the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StopContactMediaProcessingStops in-flight message processing for an ongoing chat session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StopContactRecordingStops recording a call when a contact is being recorded. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StopContactStreamingEnds message streaming on a specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StopTestCaseExecutionStops a running test execution. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SubmitContactEvaluationSubmits a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SuspendContactRecordingWhen a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call (IVR or agent), screen, or both. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
TagContactAdds the specified tags to the contact resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
TagResourceAdds the specified tags to the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
TransferContactTransfers TASK or EMAIL contacts from one agent or queue to another agent or queue at any point after a contact is created. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UntagContactRemoves the specified tags from the contact resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UntagResourceRemoves the specified tags from the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateAgentStatusUpdates agent status. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateAttachedFilesConfigurationUpdates the attached files configuration for the specified Connect Customer instance and attachment scope. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateAuthenticationProfileThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactAttributesCreates or updates user-defined contact attributes associated with the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactEvaluationUpdates details about a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowContentUpdates the specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowMetadataUpdates metadata about specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowModuleAliasUpdates a specific Aliases metadata, including the version it’s tied to, it’s name, and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowModuleContentUpdates specified flow module for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowModuleMetadataUpdates metadata about specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactFlowNameThe name of the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactRoutingDataUpdates routing priority and age on the contact (QueuePriority and QueueTimeAdjustmentInSeconds). Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactScheduleUpdates the scheduled time of a task contact that is already scheduled. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateDataTableAttributeUpdates all properties for an attribute using all properties from CreateDataTableAttribute. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateDataTableMetadataUpdates the metadata properties of a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateDataTablePrimaryValuesUpdates the primary values for a record. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateEmailAddressMetadataUpdates an email address metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateEvaluationFormUpdates details about a specific evaluation form version in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateHoursOfOperationUpdates the hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateHoursOfOperationOverrideUpdate the hours of operation override. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateInstanceAttributeThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateInstanceStorageConfigThis API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateNotificationContentUpdates the localized content of an existing notification. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateParticipantAuthenticationInstructs Connect Customer to resume the authentication process. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateParticipantRoleConfigUpdates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdatePhoneNumberUpdates your claimed phone number from its current Connect Customer instance or traffic distribution group to another Connect Customer instance or traffic distribution group in the same Amazon Web Services Region. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdatePhoneNumberMetadataUpdates a phone number’s metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdatePredefinedAttributeUpdates a predefined attribute for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdatePromptUpdates a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueHoursOfOperationUpdates the hours of operation for the specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueMaxContactsUpdates the maximum number of contacts allowed in a queue before it is considered full. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueNameUpdates the name and description of a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueOutboundCallerConfigUpdates the outbound caller ID name, number, and outbound whisper flow for a specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueOutboundEmailConfigUpdates the outbound email address Id for a specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQueueStatusUpdates the status of the queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQuickConnectConfigUpdates the configuration settings for the specified quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateQuickConnectNameUpdates the name and description of a quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRoutingProfileAgentAvailabilityTimerWhether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRoutingProfileConcurrencyUpdates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRoutingProfileDefaultOutboundQueueUpdates the default outbound queue of a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRoutingProfileNameUpdates the name and description of a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRoutingProfileQueuesUpdates the properties associated with a set of queues for a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateRuleUpdates a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateSecurityProfileUpdates a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateTaskTemplateUpdates details about a specific task template in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateTestCaseUpdates any of the metadata for a test case, such as the name, description, and status or content of an existing test case. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateTrafficDistributionUpdates the traffic distribution for a given traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserConfigUpdates the configuration settings for the specified user, including per-channel auto-accept and after contact work (ACW) timeout settings. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserHierarchyAssigns the specified hierarchy group to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserHierarchyGroupNameUpdates the name of the user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserHierarchyStructureUpdates the user hierarchy structure: add, remove, and rename user hierarchy levels. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserIdentityInfoUpdates the identity information for the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserNotificationStatusUpdates the status of a notification for a specific user, such as marking it as read or hidden. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserPhoneConfigUpdates the phone configuration settings for the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserProficienciesUpdates the properties associated with the proficiencies of a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserRoutingProfileAssigns the specified routing profile to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateUserSecurityProfilesAssigns the specified security profiles to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateViewContentUpdates the view content of the given view identifier in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateViewMetadataUpdates the view metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateWorkspaceMetadataUpdates the metadata of a workspace, such as its name and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateWorkspacePageUpdates the configuration of a page in a workspace, including the associated view and input data. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateWorkspaceThemeUpdates the theme configuration for a workspace, including colors and styling. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateWorkspaceVisibilityUpdates the visibility setting of a workspace, controlling whether it is available to all users, assigned users only, or none. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateAttachedFileCreates an attached file for a completed voice contact by copying a recording from a source S3 URI into Connect Customer managed storage. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateAuthCodeCreates an authorization code for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateMetricCreates a new metric definition for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteContactDataDeletes the specified fields containing personally identifiable information (PII) from a contact in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteMetricDeletes an existing metric from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteSessionDeletes a session for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeMetricRetrieves the full definition of an existing metric from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListMetricsRetrieves a paginated list of metric summaries for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchMetricsSearches for metrics in the specified Connect Customer instance using search criteria and optional tag-based filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SearchRulesSearches rules in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
SendOutboundWebNotificationSends an outbound web notification to a customer's web browser for outbound campaigns. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartAssistantContactStarts a chat contact with an AI agent. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
StartContactConversationalAnalyticsJobStarts a Contact Lens post-call analytics job for the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateContactTaskTemplateUpdates the task template association on an existing task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateMetricContentUpdates the calculation, unit, and/or trend indicator of an existing metric in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateMetricMetadataUpdates the name and/or description of an existing metric in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
CreateExtractionDefinitionCreates an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DeleteExtractionDefinitionDeletes an extraction definition from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
DescribeExtractionDefinitionDescribes an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
ListExtractionDefinitionsLists extraction definitions in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN
UpdateExtractionDefinitionUpdates an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.NN

any: Connect Service (catch-all)

#
Service
connect

Description

Catch-all entry for Connect Service rules that match the service but not a specific eventName.

ActivateEvaluationForm

#
Service
connect

Description

Activates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateAnalyticsDataSet

#
Service
connect

Description

Associates the specified dataset for a Connect Customer instance with the target account. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateApprovedOrigin

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateBot

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateContactWithUser

#
Service
connect

Description

Associates a queued contact with an agent. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateDefaultVocabulary

#
Service
connect

Description

Associates an existing vocabulary as the default. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateEmailAddressAlias

#
Service
connect

Description

Associates an email address alias with an existing email address in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateFlow

#
Service
connect

Description

Associates a connect resource to a flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateHoursOfOperations

#
Service
connect

Description

Associates a set of hours of operations with another hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateInstanceStorageConfig

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateLambdaFunction

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateLexBot

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociatePhoneNumberContactFlow

#
Service
connect

Description

Associates a flow with a phone number claimed to your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateQueueEmailAddresses

#
Service
connect

Description

Associates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateQueueQuickConnects

#
Service
connect

Description

Associates a set of quick connects with a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateRoutingProfileQueues

#
Service
connect

Description

Associates a set of queues with a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateSecurityKey

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateSecurityProfiles

#
Service
connect

Description

Associate security profiles with an Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateTrafficDistributionGroupUser

#
Service
connect

Description

Associates an agent with a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateUserProficiencies

#
Service
connect

Description

Associates a set of proficiencies with a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

AssociateWorkspace

#
Service
connect

Description

Associates a workspace with one or more users or routing profiles, allowing them to access the workspace's configured views and pages. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchAssociateAnalyticsDataSet

#
Service
connect

Description

Associates a list of analytics datasets for a given Connect Customer instance to a target account. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchCreateDataTableValue

#
Service
connect

Description

Creates values for attributes in a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchDeleteDataTableValue

#
Service
connect

Description

Deletes multiple values from a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchDescribeDataTableValue

#
Service
connect

Description

Retrieves multiple values from a data table without evaluating expressions. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchDisassociateAnalyticsDataSet

#
Service
connect

Description

Removes a list of analytics datasets associated with a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchGetAttachedFileMetadata

#
Service
connect

Description

Allows you to retrieve metadata about multiple attached files on an associated resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchGetFlowAssociation

#
Service
connect

Description

Retrieve the flow associations for the given resources. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchPutContact

#
Service
connect

Description

Only the Connect Customer outbound campaigns service principal is allowed to assume a role in your account and call this API. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

BatchUpdateDataTableValue

#
Service
connect

Description

Updates multiple data table values using all properties from BatchCreateDataTableValue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ClaimPhoneNumber

#
Service
connect

Description

Claims an available phone number to your Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CompleteAttachedFileUpload

#
Service
connect

Description

Allows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateAgentStatus

#
Service
connect

Description

Creates an agent status for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContact

#
Service
connect

Description

Only the VOICE, EMAIL, and TASK channels are supported. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContactFlow

#
Service
connect

Description

Creates a flow for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContactFlowModule

#
Service
connect

Description

Creates a flow module for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContactFlowModuleAlias

#
Service
connect

Description

Creates a named alias that points to a specific version of a contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContactFlowModuleVersion

#
Service
connect

Description

Creates an immutable snapshot of a contact flow module, preserving its content and settings at a specific point in time for version control and rollback capabilities. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateContactFlowVersion

#
Service
connect

Description

Publishes a new version of the flow provided. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateDataTable

#
Service
connect

Description

Creates a new data table with the specified properties. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateDataTableAttribute

#
Service
connect

Description

Adds an attribute to an existing data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateEmailAddress

#
Service
connect

Description

Create new email address in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateEvaluationForm

#
Service
connect

Description

Creates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateHoursOfOperation

#
Service
connect

Description

Creates hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateHoursOfOperationOverride

#
Service
connect

Description

Creates an hours of operation override in an Connect Customer hours of operation resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateInstance

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateIntegrationAssociation

#
Service
connect

Description

Creates an Amazon Web Services resource association with an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateNotification

#
Service
connect

Description

Creates a new notification to be delivered to specified recipients. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateParticipant

#
Service
connect

Description

Adds a new participant into an on-going chat contact or webRTC call. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreatePersistentContactAssociation

#
Service
connect

Description

Enables rehydration of chats for the lifespan of a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreatePredefinedAttribute

#
Service
connect

Description

Creates a new predefined attribute for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreatePrompt

#
Service
connect

Description

Creates a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreatePushNotificationRegistration

#
Service
connect

Description

Creates registration for a device token and a chat contact to receive real-time push notifications. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateQueue

#
Service
connect

Description

Creates a new queue for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateQuickConnect

#
Service
connect

Description

Creates a quick connect for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateRoutingProfile

#
Service
connect

Description

Creates a new routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateRule

#
Service
connect

Description

Creates a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateSecurityProfile

#
Service
connect

Description

Creates a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateTaskTemplate

#
Service
connect

Description

Creates a new task template in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateTestCase

#
Service
connect

Description

Creates a test case with its content and metadata for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateTrafficDistributionGroup

#
Service
connect

Description

Creates a traffic distribution group given an Connect Customer instance that has been replicated. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateUseCase

#
Service
connect

Description

Creates a use case for an integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateUser

#
Service
connect

Description

Creates a user account for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateUserHierarchyGroup

#
Service
connect

Description

Creates a new user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateView

#
Service
connect

Description

Creates a new view with the possible status of SAVED or PUBLISHED. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateViewVersion

#
Service
connect

Description

Publishes a new version of the view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateVocabulary

#
Service
connect

Description

Creates a custom vocabulary associated with your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateWorkspace

#
Service
connect

Description

Creates a workspace that defines the user experience by mapping views to pages. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateWorkspacePage

#
Service
connect

Description

Associates a view with a page in a workspace, defining what users see when they navigate to that page. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeactivateEvaluationForm

#
Service
connect

Description

Deactivates an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteAttachedFile

#
Service
connect

Description

Deletes an attached file along with the underlying S3 Object. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactEvaluation

#
Service
connect

Description

Deletes a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactFlow

#
Service
connect

Description

Deletes a flow for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactFlowModule

#
Service
connect

Description

Deletes the specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactFlowModuleAlias

#
Service
connect

Description

Removes an alias reference, breaking the named connection to the underlying module version without affecting the version itself. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactFlowModuleVersion

#
Service
connect

Description

Removes a specific version of a contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactFlowVersion

#
Service
connect

Description

Deletes the particular version specified in flow version identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteDataTable

#
Service
connect

Description

Deletes a data table and all associated attributes, versions, audits, and values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteDataTableAttribute

#
Service
connect

Description

Deletes an attribute and all its values from a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteEmailAddress

#
Service
connect

Description

Deletes email address from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteEvaluationForm

#
Service
connect

Description

Deletes an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteHoursOfOperation

#
Service
connect

Description

Deletes an hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteHoursOfOperationOverride

#
Service
connect

Description

Deletes an hours of operation override in an Connect Customer hours of operation resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteInstance

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteIntegrationAssociation

#
Service
connect

Description

Deletes an Amazon Web Services resource association from an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteNotification

#
Service
connect

Description

Deletes a notification. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeletePredefinedAttribute

#
Service
connect

Description

Deletes a predefined attribute from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeletePrompt

#
Service
connect

Description

Deletes a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeletePushNotificationRegistration

#
Service
connect

Description

Deletes registration for a device token and a chat contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteQueue

#
Service
connect

Description

Deletes a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteQuickConnect

#
Service
connect

Description

Deletes a quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteRoutingProfile

#
Service
connect

Description

Deletes a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteRule

#
Service
connect

Description

Deletes a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteSecurityProfile

#
Service
connect

Description

Deletes a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteTaskTemplate

#
Service
connect

Description

Deletes the task template. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteTestCase

#
Service
connect

Description

Deletes the test case that has already been created for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteTrafficDistributionGroup

#
Service
connect

Description

Deletes a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteUseCase

#
Service
connect

Description

Deletes a use case from an integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteUser

#
Service
connect

Description

Deletes a user account from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteUserHierarchyGroup

#
Service
connect

Description

Deletes an existing user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteView

#
Service
connect

Description

Deletes the view entirely. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteViewVersion

#
Service
connect

Description

Deletes the particular version specified in ViewVersion identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteVocabulary

#
Service
connect

Description

Deletes the vocabulary that has the given identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteWorkspace

#
Service
connect

Description

Deletes a workspace and removes all associated view and resource assignments. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteWorkspaceMedia

#
Service
connect

Description

Deletes a media asset (such as a logo) from a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteWorkspacePage

#
Service
connect

Description

Removes the association between a view and a page in a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeAgentStatus

#
Service
connect

Description

Describes an agent status. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeAttachedFilesConfiguration

#
Service
connect

Description

Describes the attached files configuration for the specified Connect Customer instance and attachment scope. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeAuthenticationProfile

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeContact

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeContactEvaluation

#
Service
connect

Description

Describes a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeContactFlow

#
Service
connect

Description

Describes the specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeContactFlowModule

#
Service
connect

Description

Describes the specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeContactFlowModuleAlias

#
Service
connect

Description

Retrieves detailed information about a specific alias, including which version it currently points to and its metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeDataTable

#
Service
connect

Description

Returns all properties for a data table except for attributes and values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeDataTableAttribute

#
Service
connect

Description

Returns detailed information for a specific data table attribute including its configuration, validation rules, and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeEmailAddress

#
Service
connect

Description

Describe email address form the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeEvaluationForm

#
Service
connect

Description

Describes an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeHoursOfOperation

#
Service
connect

Description

Describes the hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeHoursOfOperationOverride

#
Service
connect

Description

Describes the hours of operation override. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeInstance

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeInstanceAttribute

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeInstanceStorageConfig

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeNotification

#
Service
connect

Description

Retrieves detailed information about a specific notification, including its content, priority, recipients, and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribePhoneNumber

#
Service
connect

Description

Gets details and status of a phone number that’s claimed to your Connect Customer instance or traffic distribution group. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "b0e6e7bd-ae60-43c6-92b2-c6ccf9cf910c",
  "eventSource": "connect.amazonaws.com",
  "eventName": "DescribePhoneNumber",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "e7a31aa4-bf41-4d04-9db4-b2fd654756b8",
  "userAgent": "config.amazonaws.com"
}

DescribePredefinedAttribute

#
Service
connect

Description

Describes a predefined attribute for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "fdab5d61-ca50-40a1-bd2b-b197bc6f7167",
  "eventSource": "connect.amazonaws.com",
  "eventName": "DescribePredefinedAttribute",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "c60b3500-dade-4e2e-a208-c149f02089ed",
  "userAgent": "config.amazonaws.com"
}

DescribePrompt

#
Service
connect

Description

Describes the prompt. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "9aaa9a67-29fc-4a0b-9ed8-1bab993a3e52",
  "eventSource": "connect.amazonaws.com",
  "eventName": "DescribePrompt",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "c50d4071-5faf-4205-8f64-b9a3647c320e",
  "userAgent": "config.amazonaws.com"
}

DescribeQueue

#
Service
connect

Description

Describes the specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeQuickConnect

#
Service
connect

Description

Describes the quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeRoutingProfile

#
Service
connect

Description

Describes the specified routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "f7afad58-3e26-469f-9eba-db21bf74fcfb",
  "eventSource": "connect.amazonaws.com",
  "eventName": "DescribeRoutingProfile",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "8ccd6f20-d7a2-49f7-9441-3a84d77e66c2",
  "userAgent": "config.amazonaws.com"
}

DescribeRule

#
Service
connect

Description

Describes a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeSecurityProfile

#
Service
connect

Description

Gets basic information about the security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "f7d8838c-8409-4086-833e-78f0e042305e",
  "eventSource": "connect.amazonaws.com",
  "eventName": "DescribeSecurityProfile",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "39231d1e-5bc9-4318-a190-526ac44387b3",
  "userAgent": "config.amazonaws.com"
}

DescribeTestCase

#
Service
connect

Description

Describes the specified test case and allows you to get the content and metadata of the test case for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeTrafficDistributionGroup

#
Service
connect

Description

Gets details and status of a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeUser

#
Service
connect

Description

Describes the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeUserHierarchyGroup

#
Service
connect

Description

Describes the specified hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeUserHierarchyStructure

#
Service
connect

Description

Describes the hierarchy structure of the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeView

#
Service
connect

Description

Retrieves the view for the specified Connect Customer instance and view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeVocabulary

#
Service
connect

Description

Describes the specified vocabulary. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeWorkspace

#
Service
connect

Description

Retrieves details about a workspace, including its configuration and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateAnalyticsDataSet

#
Service
connect

Description

Removes the dataset ID associated with a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateApprovedOrigin

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateBot

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateEmailAddressAlias

#
Service
connect

Description

Removes the alias association between two email addresses in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateFlow

#
Service
connect

Description

Disassociates a connect resource from a flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateHoursOfOperations

#
Service
connect

Description

Disassociates a set of hours of operations with another hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateInstanceStorageConfig

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateLambdaFunction

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateLexBot

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociatePhoneNumberContactFlow

#
Service
connect

Description

Removes the flow association from a phone number claimed to your Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateQueueEmailAddresses

#
Service
connect

Description

Removes the association between a set of email addresses and a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateQueueQuickConnects

#
Service
connect

Description

Disassociates a set of quick connects from a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateRoutingProfileQueues

#
Service
connect

Description

Disassociates a set of queues from a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateSecurityKey

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateSecurityProfiles

#
Service
connect

Description

Disassociates a security profile attached to a Q in Connect AI Agent Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateTrafficDistributionGroupUser

#
Service
connect

Description

Disassociates an agent from a traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateUserProficiencies

#
Service
connect

Description

Disassociates a set of proficiencies from a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DisassociateWorkspace

#
Service
connect

Description

Removes the association between a workspace and one or more users or routing profiles. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DismissUserContact

#
Service
connect

Description

Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

EvaluateDataTableValues

#
Service
connect

Description

Evaluates values at the time of the request and returns them. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetAttachedFile

#
Service
connect

Description

Provides a pre-signed URL for download of an approved attached file. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetContactAttributes

#
Service
connect

Description

Retrieves the contact attributes for the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetContactMetrics

#
Service
connect

Description

Retrieves contact metric data for a specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetCurrentMetricData

#
Service
connect

Description

Gets the real-time metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetCurrentUserData

#
Service
connect

Description

Gets the real-time active user data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetEffectiveHoursOfOperations

#
Service
connect

Description

Get the hours of operations with the effective override applied. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetEvaluationFormValidation

#
Service
connect

Description

Retrieves the status and results of a validation process started by StartEvaluationFormValidation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetFederationToken

#
Service
connect

Description

Supports SAML sign-in for Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetFlowAssociation

#
Service
connect

Description

Retrieves the flow associated for a given resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetMetricData

#
Service
connect

Description

Gets historical metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetMetricDataV2

#
Service
connect

Description

Gets metric data from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetPromptFile

#
Service
connect

Description

Gets the prompt file. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetTaskTemplate

#
Service
connect

Description

Gets details about a specific task template in the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "c810897f-947e-4770-b15f-86fd58ac8ba3",
  "eventSource": "connect.amazonaws.com",
  "eventName": "GetTaskTemplate",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "c523aceb-38f8-4250-80c9-3077b6f37f09",
  "userAgent": "config.amazonaws.com"
}

GetTestCaseExecutionSummary

#
Service
connect

Description

Retrieves an overview of a test execution that includes the status of the execution, start and end time, and observation summary. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

GetTrafficDistribution

#
Service
connect

Description

Retrieves the current traffic distribution for a given traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ImportPhoneNumber

#
Service
connect

Description

Imports a claimed phone number from an external service, such as Amazon Web Services End User Messaging, into an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ImportWorkspaceMedia

#
Service
connect

Description

Imports a media asset (such as a logo) for use in a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListAgentStatuses

#
Service
connect

Description

Lists agent statuses. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListAnalyticsDataAssociations

#
Service
connect

Description

Lists the association status of requested dataset ID for a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListAnalyticsDataLakeDataSets

#
Service
connect

Description

Lists the data lake datasets available to associate with for a given Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListApprovedOrigins

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "1deed728-a84c-411e-9459-fa7b94b4aca6",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListApprovedOrigins",
  "awsRegion": "us-west-2",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "b912bd98-1080-45cb-8590-996290125108",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListAssociatedContacts

#
Service
connect

Description

Provides information about contact tree, a list of associated contacts with a unique identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListAttachedFilesConfigurations

#
Service
connect

Description

Provides summary information about the attached files configurations for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListAuthenticationProfiles

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListBots

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListChildHoursOfOperations

#
Service
connect

Description

Provides information about the child hours of operations for the specified parent hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactEvaluations

#
Service
connect

Description

Lists contact evaluations in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactFlowModuleAliases

#
Service
connect

Description

Lists all aliases associated with a contact flow module, showing their current version mappings and metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactFlowModules

#
Service
connect

Description

Provides information about the flow modules for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactFlowModuleVersions

#
Service
connect

Description

Retrieves a paginated list of all versions for a specific contact flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactFlows

#
Service
connect

Description

Provides information about the flows for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactFlowVersions

#
Service
connect

Description

Returns all the available versions for the specified Connect Customer instance and flow identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListContactReferences

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListDataTableAttributes

#
Service
connect

Description

Returns all attributes for a specified data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListDataTablePrimaryValues

#
Service
connect

Description

Lists all primary value combinations for a given data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListDataTables

#
Service
connect

Description

Lists all data tables for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListDataTableValues

#
Service
connect

Description

Lists values stored in a data table with optional filtering by record IDs or primary attribute values. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListDefaultVocabularies

#
Service
connect

Description

Lists the default vocabularies for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListEntitySecurityProfiles

#
Service
connect

Description

Lists all security profiles attached to a Q in Connect AIAgent Entity in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListEvaluationForms

#
Service
connect

Description

Lists evaluation forms in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListEvaluationFormVersions

#
Service
connect

Description

Lists versions of an evaluation form in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListFlowAssociations

#
Service
connect

Description

List the flow association based on the filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListHoursOfOperationOverrides

#
Service
connect

Description

List the hours of operation overrides. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListHoursOfOperations

#
Service
connect

Description

Provides information about the hours of operation for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListInstanceAttributes

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "a72cfac9-d6df-4903-997a-147278f82850",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListInstanceAttributes",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "7c25b217-370c-4e47-b372-9edefc433da1",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListInstances

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListInstanceStorageConfigs

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "3472e80a-0fec-495e-8982-2444f423bfd7",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListInstanceStorageConfigs",
  "awsRegion": "us-west-2",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "a656c0cf-e76a-4a23-b146-acc589e5baa5",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListIntegrationAssociations

#
Service
connect

Description

Provides summary information about the Amazon Web Services resource associations for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "30a9d8bc-3138-40f3-8cdd-0788255e7109",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListIntegrationAssociations",
  "awsRegion": "us-west-2",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "b3fa52de-8160-4def-bf8e-1a98f277ae73",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/C,E,i"
}

ListLambdaFunctions

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "036fe796-fbc6-4762-838d-8a76fd95e558",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListLambdaFunctions",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "9a93cc40-5e55-4f80-85b7-afb4fa487fa1",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListLexBots

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "0c5d706d-1787-43cf-b46e-ddc3fab50b56",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListLexBots",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "df88b5d1-1140-4a67-9d4c-c459a7927624",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListNotifications

#
Service
connect

Description

Retrieves a paginated list of all notifications in the Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListPhoneNumbers

#
Service
connect

Description

Provides information about the phone numbers for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListPhoneNumbersV2

#
Service
connect

Description

Lists phone numbers claimed to your Connect Customer instance or traffic distribution group. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "4f0d62bc-8b15-4d1b-89a0-f3bef9461fc6",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListPhoneNumbersV2",
  "awsRegion": "ap-northeast-2",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "069bbdf0-e9d4-48ef-bee3-0e06a344ac7c",
  "userAgent": "resource-explorer-2.amazonaws.com"
}

ListPredefinedAttributes

#
Service
connect

Description

Lists predefined attributes for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "9a7cdcbe-94e2-417a-b42e-9feae08894ea",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListPredefinedAttributes",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "055fb893-289b-45cb-afdc-8f9dc6cbe182",
  "userAgent": "config.amazonaws.com"
}

ListPrompts

#
Service
connect

Description

Provides information about the prompts for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListQueueEmailAddresses

#
Service
connect

Description

Lists all email addresses that are currently associated with a specific queue, providing details about which "From" email addresses agents can select when handling email contacts. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListQueueQuickConnects

#
Service
connect

Description

Lists the quick connects associated with a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListQueues

#
Service
connect

Description

Provides information about the queues for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListQuickConnects

#
Service
connect

Description

Provides information about the quick connects for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "d1983dda-a730-4640-9268-4dcc786cfdd3",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListQuickConnects",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "0691c143-cacf-424a-804d-497687ef7cec",
  "userAgent": "config.amazonaws.com"
}

ListRealtimeContactAnalysisSegmentsV2

#
Service
connect

Description

Provides a list of analysis segments for a real-time chat analysis session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListRoutingProfileManualAssignmentQueues

#
Service
connect

Description

Lists the manual assignment queues associated with a routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "345eb74e-c3a5-47ec-8e42-b4abcd8940e6",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListRoutingProfileManualAssignmentQueues",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "f3316ed7-2c27-4aa8-b3a1-5654912bf7dd",
  "userAgent": "config.amazonaws.com"
}

ListRoutingProfileQueues

#
Service
connect

Description

Lists the queues associated with a routing profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "b4fde887-bc0d-4b16-8979-38597ce5aaa4",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListRoutingProfileQueues",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "64133f0a-f9fc-4e0b-a82c-120c2f95fb6b",
  "userAgent": "config.amazonaws.com"
}

ListRoutingProfiles

#
Service
connect

Description

Provides summary information about the routing profiles for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "be750110-ef84-4fc6-86b3-605d2c6bf9c7",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListRoutingProfiles",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "18d03796-8ea9-4b1f-82e6-5fbfad32840b",
  "userAgent": "config.amazonaws.com"
}

ListRules

#
Service
connect

Description

List all rules for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListSecurityKeys

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "d6e4c861-439d-46f6-b766-314edd59b873",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListSecurityKeys",
  "awsRegion": "us-west-2",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "551341f2-cede-4f6b-a067-4a414947ca74",
  "userAgent": "aws-sdk-go-v2/1.43.0 ua/2.1 os/linux lang/go#1.26.5 md/GOOS#linux md/GOARCH#arm64 api/connect#1.131.1 m/E,i"
}

ListSecurityProfileApplications

#
Service
connect

Description

Returns a list of third-party applications or MCP Servers in a specific security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "5e3e8727-1b7b-492b-84ad-30e19e0bcc74",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListSecurityProfileApplications",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "950a44af-4b72-4819-a3d4-45b064aaac37",
  "userAgent": "config.amazonaws.com"
}

ListSecurityProfileFlowModules

#
Service
connect

Description

A list of Flow Modules an AI Agent can invoke as a tool Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "84726c72-b589-4236-b581-49b8e229b5cd",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListSecurityProfileFlowModules",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "83b18b49-9674-4133-836a-ec807491fbc9",
  "userAgent": "config.amazonaws.com"
}

ListSecurityProfilePermissions

#
Service
connect

Description

Lists the permissions granted to a security profile. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "452c9d53-3097-4f63-91f0-a8a8f9d56837",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListSecurityProfilePermissions",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "575d5dbe-affe-4a5f-8fd2-84b444c1aaa3",
  "userAgent": "config.amazonaws.com"
}

ListSecurityProfiles

#
Service
connect

Description

Provides summary information about the security profiles for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTagsForResource

#
Service
connect

Description

Lists the tags for the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTaskTemplates

#
Service
connect

Description

Lists task templates for the specified Connect Customer instance. Operation catalog is model-derived from the AWS SDK (botocore); this (eventSource, eventName) pair is confirmed by an observed CloudTrail record.

Example CloudTrail Event #

This is a projected export row, not a complete CloudTrail record: it shows only the envelope columns a SIEM export retained. The export never carried userIdentity, requestParameters, responseElements, sourceIPAddress, recipientAccountId, eventCategory, so their absence here says nothing about the real event. Account identifiers, ARNs and endpoint hostnames in eventID, requestID, resources, tlsDetails, userAgent are replaced with the placeholders AWS uses in its own documentation, so those values are structurally real but not the originals. errorMessage is withheld: it is free-form prose that names customer resources, which no substitution rule can find reliably. eventTime is withheld because the export renders it in the exporting system's local timezone rather than the UTC a CloudTrail record carries.

{
  "eventVersion": "1.11",
  "eventID": "ec37b0cd-ae85-4d85-95ad-5e563c5b93a0",
  "eventSource": "connect.amazonaws.com",
  "eventName": "ListTaskTemplates",
  "awsRegion": "us-east-1",
  "eventType": "AwsApiCall",
  "readOnly": true,
  "managementEvent": true,
  "requestID": "db65990b-9604-473c-81d6-8d0ef662a666",
  "userAgent": "config.amazonaws.com"
}

ListTestCaseExecutionRecords

#
Service
connect

Description

Lists detailed steps of test case execution that includes all observations along with actions taken and data associated in the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTestCaseExecutions

#
Service
connect

Description

Lists all test case executions and allows filtering by test case id, test case name, start time, end time or status of the execution for the specified Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTestCases

#
Service
connect

Description

Lists the test cases present in the specific Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTrafficDistributionGroups

#
Service
connect

Description

Lists traffic distribution groups. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListTrafficDistributionGroupUsers

#
Service
connect

Description

Lists traffic distribution group users. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListUseCases

#
Service
connect

Description

Lists the use cases for the integration association. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListUserHierarchyGroups

#
Service
connect

Description

Provides summary information about the hierarchy groups for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListUserNotifications

#
Service
connect

Description

Retrieves a paginated list of notifications for a specific user, including the notification status for that user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListUserProficiencies

#
Service
connect

Description

Lists proficiencies associated with a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListUsers

#
Service
connect

Description

Provides summary information about the users for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListViews

#
Service
connect

Description

Returns views in the given instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListViewVersions

#
Service
connect

Description

Returns all the available versions for the specified Connect Customer instance and view identifier. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListWorkspaceMedia

#
Service
connect

Description

Lists media assets (such as logos) associated with a workspace. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListWorkspacePages

#
Service
connect

Description

Lists the page configurations in a workspace, including the views assigned to each page. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListWorkspaces

#
Service
connect

Description

Lists the workspaces in an Amazon Connect instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

MonitorContact

#
Service
connect

Description

Initiates silent monitoring of a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

PauseContact

#
Service
connect

Description

Allows pausing an ongoing task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

PutUserStatus

#
Service
connect

Description

Changes the current status of a user or agent in Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ReleasePhoneNumber

#
Service
connect

Description

Releases a phone number previously claimed to an Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ReplicateInstance

#
Service
connect

Description

Replicates an Connect Customer instance in the specified Amazon Web Services Region and copies configuration information for Connect Customer resources across Amazon Web Services Regions. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ResumeContact

#
Service
connect

Description

Allows resuming a task contact in a paused state. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ResumeContactRecording

#
Service
connect

Description

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchAgentStatuses

#
Service
connect

Description

Searches AgentStatuses in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchAvailablePhoneNumbers

#
Service
connect

Description

Searches for available phone numbers that you can claim to your Connect Customer instance or traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchContactEvaluations

#
Service
connect

Description

Searches contact evaluations in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchContactFlowModules

#
Service
connect

Description

Searches the flow modules in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchContactFlows

#
Service
connect

Description

Searches the flows in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchContacts

#
Service
connect

Description

Searches contacts in an Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchDataTables

#
Service
connect

Description

Searches for data tables based on the table's ID, name, and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchEmailAddresses

#
Service
connect

Description

Searches email address in an instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchEvaluationForms

#
Service
connect

Description

Searches evaluation forms in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchHoursOfOperationOverrides

#
Service
connect

Description

Searches the hours of operation overrides. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchHoursOfOperations

#
Service
connect

Description

Searches the hours of operation in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchNotifications

#
Service
connect

Description

Searches for notifications based on specified criteria and filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchPredefinedAttributes

#
Service
connect

Description

Searches predefined attributes that meet certain criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchPrompts

#
Service
connect

Description

Searches prompts in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchQueues

#
Service
connect

Description

Searches queues in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchQuickConnects

#
Service
connect

Description

Searches quick connects in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchResourceTags

#
Service
connect

Description

Searches tags used in an Connect Customer instance using optional search criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchRoutingProfiles

#
Service
connect

Description

Searches routing profiles in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchSecurityProfiles

#
Service
connect

Description

Searches security profiles in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchTestCases

#
Service
connect

Description

Searches for test cases in the specified Amazon Connect instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchUserHierarchyGroups

#
Service
connect

Description

Searches UserHierarchyGroups in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchUsers

#
Service
connect

Description

Searches users in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchViews

#
Service
connect

Description

Searches views based on name, description, or tags. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchVocabularies

#
Service
connect

Description

Searches for vocabularies within a specific Connect Customer instance using State, NameStartsWith, and LanguageCode. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchWorkspaceAssociations

#
Service
connect

Description

Searches for workspace associations with users or routing profiles based on various criteria. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchWorkspaces

#
Service
connect

Description

Searches workspaces based on name, description, visibility, or tags. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SendChatIntegrationEvent

#
Service
connect

Description

Processes chat integration events from Amazon Web Services or external integrations to Connect Customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SendOutboundEmail

#
Service
connect

Description

Send outbound email for outbound campaigns. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartAttachedFileUpload

#
Service
connect

Description

Provides a pre-signed Amazon S3 URL in response for uploading your content. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartChatContact

#
Service
connect

Description

Initiates a flow to start a new chat for the customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartContactEvaluation

#
Service
connect

Description

Starts an empty evaluation in the specified Connect Customer instance, using the given evaluation form for the particular contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartContactMediaProcessing

#
Service
connect

Description

Enables in-flight message processing for an ongoing chat session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartContactRecording

#
Service
connect

Description

Starts recording the contact: If the API is called before the agent joins the call, recording starts when the agent joins the call. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartContactStreaming

#
Service
connect

Description

Initiates real-time message streaming for a new chat contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartEmailContact

#
Service
connect

Description

Creates an inbound email contact and initiates a flow to start the email contact for the customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartEvaluationFormValidation

#
Service
connect

Description

Starts an asynchronous validation process for an evaluation form version in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartOutboundChatContact

#
Service
connect

Description

Initiates a new outbound SMS or WhatsApp contact to a customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartOutboundEmailContact

#
Service
connect

Description

Initiates a flow to send an agent reply or outbound email contact (created from the CreateContact API) to a customer. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartOutboundVoiceContact

#
Service
connect

Description

Places an outbound call to a contact, and then initiates the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartScreenSharing

#
Service
connect

Description

Starts screen sharing for a contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartTaskContact

#
Service
connect

Description

Initiates a flow to start a new task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartTestCaseExecution

#
Service
connect

Description

Starts executing a published test case. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartWebRTCContact

#
Service
connect

Description

Places an inbound in-app, web, or video call to a contact, and then initiates the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StopContact

#
Service
connect

Description

Ends the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StopContactMediaProcessing

#
Service
connect

Description

Stops in-flight message processing for an ongoing chat session. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StopContactRecording

#
Service
connect

Description

Stops recording a call when a contact is being recorded. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StopContactStreaming

#
Service
connect

Description

Ends message streaming on a specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StopTestCaseExecution

#
Service
connect

Description

Stops a running test execution. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SubmitContactEvaluation

#
Service
connect

Description

Submits a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SuspendContactRecording

#
Service
connect

Description

When a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call (IVR or agent), screen, or both. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

TagContact

#
Service
connect

Description

Adds the specified tags to the contact resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

TagResource

#
Service
connect

Description

Adds the specified tags to the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

TransferContact

#
Service
connect

Description

Transfers TASK or EMAIL contacts from one agent or queue to another agent or queue at any point after a contact is created. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UntagContact

#
Service
connect

Description

Removes the specified tags from the contact resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UntagResource

#
Service
connect

Description

Removes the specified tags from the specified resource. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateAgentStatus

#
Service
connect

Description

Updates agent status. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateAttachedFilesConfiguration

#
Service
connect

Description

Updates the attached files configuration for the specified Connect Customer instance and attachment scope. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateAuthenticationProfile

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContact

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactAttributes

#
Service
connect

Description

Creates or updates user-defined contact attributes associated with the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactEvaluation

#
Service
connect

Description

Updates details about a contact evaluation in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowContent

#
Service
connect

Description

Updates the specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowMetadata

#
Service
connect

Description

Updates metadata about specified flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowModuleAlias

#
Service
connect

Description

Updates a specific Aliases metadata, including the version it’s tied to, it’s name, and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowModuleContent

#
Service
connect

Description

Updates specified flow module for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowModuleMetadata

#
Service
connect

Description

Updates metadata about specified flow module. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactFlowName

#
Service
connect

Description

The name of the flow. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactRoutingData

#
Service
connect

Description

Updates routing priority and age on the contact (QueuePriority and QueueTimeAdjustmentInSeconds). Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactSchedule

#
Service
connect

Description

Updates the scheduled time of a task contact that is already scheduled. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateDataTableAttribute

#
Service
connect

Description

Updates all properties for an attribute using all properties from CreateDataTableAttribute. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateDataTableMetadata

#
Service
connect

Description

Updates the metadata properties of a data table. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateDataTablePrimaryValues

#
Service
connect

Description

Updates the primary values for a record. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateEmailAddressMetadata

#
Service
connect

Description

Updates an email address metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateEvaluationForm

#
Service
connect

Description

Updates details about a specific evaluation form version in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateHoursOfOperation

#
Service
connect

Description

Updates the hours of operation. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateHoursOfOperationOverride

#
Service
connect

Description

Update the hours of operation override. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateInstanceAttribute

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateInstanceStorageConfig

#
Service
connect

Description

This API is in preview release for Connect Customer and is subject to change. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateNotificationContent

#
Service
connect

Description

Updates the localized content of an existing notification. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateParticipantAuthentication

#
Service
connect

Description

Instructs Connect Customer to resume the authentication process. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateParticipantRoleConfig

#
Service
connect

Description

Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdatePhoneNumber

#
Service
connect

Description

Updates your claimed phone number from its current Connect Customer instance or traffic distribution group to another Connect Customer instance or traffic distribution group in the same Amazon Web Services Region. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdatePhoneNumberMetadata

#
Service
connect

Description

Updates a phone number’s metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdatePredefinedAttribute

#
Service
connect

Description

Updates a predefined attribute for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdatePrompt

#
Service
connect

Description

Updates a prompt. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueHoursOfOperation

#
Service
connect

Description

Updates the hours of operation for the specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueMaxContacts

#
Service
connect

Description

Updates the maximum number of contacts allowed in a queue before it is considered full. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueName

#
Service
connect

Description

Updates the name and description of a queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueOutboundCallerConfig

#
Service
connect

Description

Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueOutboundEmailConfig

#
Service
connect

Description

Updates the outbound email address Id for a specified queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQueueStatus

#
Service
connect

Description

Updates the status of the queue. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQuickConnectConfig

#
Service
connect

Description

Updates the configuration settings for the specified quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateQuickConnectName

#
Service
connect

Description

Updates the name and description of a quick connect. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRoutingProfileAgentAvailabilityTimer

#
Service
connect

Description

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRoutingProfileConcurrency

#
Service
connect

Description

Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRoutingProfileDefaultOutboundQueue

#
Service
connect

Description

Updates the default outbound queue of a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRoutingProfileName

#
Service
connect

Description

Updates the name and description of a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRoutingProfileQueues

#
Service
connect

Description

Updates the properties associated with a set of queues for a routing profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateRule

#
Service
connect

Description

Updates a rule for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateSecurityProfile

#
Service
connect

Description

Updates a security profile. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateTaskTemplate

#
Service
connect

Description

Updates details about a specific task template in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateTestCase

#
Service
connect

Description

Updates any of the metadata for a test case, such as the name, description, and status or content of an existing test case. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateTrafficDistribution

#
Service
connect

Description

Updates the traffic distribution for a given traffic distribution group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserConfig

#
Service
connect

Description

Updates the configuration settings for the specified user, including per-channel auto-accept and after contact work (ACW) timeout settings. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserHierarchy

#
Service
connect

Description

Assigns the specified hierarchy group to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserHierarchyGroupName

#
Service
connect

Description

Updates the name of the user hierarchy group. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserHierarchyStructure

#
Service
connect

Description

Updates the user hierarchy structure: add, remove, and rename user hierarchy levels. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserIdentityInfo

#
Service
connect

Description

Updates the identity information for the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserNotificationStatus

#
Service
connect

Description

Updates the status of a notification for a specific user, such as marking it as read or hidden. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserPhoneConfig

#
Service
connect

Description

Updates the phone configuration settings for the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserProficiencies

#
Service
connect

Description

Updates the properties associated with the proficiencies of a user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserRoutingProfile

#
Service
connect

Description

Assigns the specified routing profile to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateUserSecurityProfiles

#
Service
connect

Description

Assigns the specified security profiles to the specified user. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateViewContent

#
Service
connect

Description

Updates the view content of the given view identifier in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateViewMetadata

#
Service
connect

Description

Updates the view metadata. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateWorkspaceMetadata

#
Service
connect

Description

Updates the metadata of a workspace, such as its name and description. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateWorkspacePage

#
Service
connect

Description

Updates the configuration of a page in a workspace, including the associated view and input data. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateWorkspaceTheme

#
Service
connect

Description

Updates the theme configuration for a workspace, including colors and styling. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateWorkspaceVisibility

#
Service
connect

Description

Updates the visibility setting of a workspace, controlling whether it is available to all users, assigned users only, or none. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateAttachedFile

#
Service
connect

Description

Creates an attached file for a completed voice contact by copying a recording from a source S3 URI into Connect Customer managed storage. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateAuthCode

#
Service
connect

Description

Creates an authorization code for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateMetric

#
Service
connect

Description

Creates a new metric definition for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteContactData

#
Service
connect

Description

Deletes the specified fields containing personally identifiable information (PII) from a contact in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteMetric

#
Service
connect

Description

Deletes an existing metric from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteSession

#
Service
connect

Description

Deletes a session for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeMetric

#
Service
connect

Description

Retrieves the full definition of an existing metric from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListMetrics

#
Service
connect

Description

Retrieves a paginated list of metric summaries for the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchMetrics

#
Service
connect

Description

Searches for metrics in the specified Connect Customer instance using search criteria and optional tag-based filters. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SearchRules

#
Service
connect

Description

Searches rules in an Connect Customer instance, with optional filtering. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

SendOutboundWebNotification

#
Service
connect

Description

Sends an outbound web notification to a customer's web browser for outbound campaigns. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartAssistantContact

#
Service
connect

Description

Starts a chat contact with an AI agent. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

StartContactConversationalAnalyticsJob

#
Service
connect

Description

Starts a Contact Lens post-call analytics job for the specified contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateContactTaskTemplate

#
Service
connect

Description

Updates the task template association on an existing task contact. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateMetricContent

#
Service
connect

Description

Updates the calculation, unit, and/or trend indicator of an existing metric in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateMetricMetadata

#
Service
connect

Description

Updates the name and/or description of an existing metric in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

CreateExtractionDefinition

#
Service
connect

Description

Creates an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DeleteExtractionDefinition

#
Service
connect

Description

Deletes an extraction definition from the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

DescribeExtractionDefinition

#
Service
connect

Description

Describes an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

ListExtractionDefinitions

#
Service
connect

Description

Lists extraction definitions in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.

UpdateExtractionDefinition

#
Service
connect

Description

Updates an extraction definition in the specified Connect Customer instance. Model-derived from the AWS SDK operation catalog (botocore); the eventSource is inferred from the SDK endpoint prefix and no CloudTrail sample confirms it yet.