Okta-support

2 operations, identified by eventType in the audit log.

eventType	Description
support.org.update	Okta has updated the configuration or data within the Org. This can be used to identify modifications to an Org which are the result of an action by an Okta staff member. Such actions are typically taken in response to a customer request, such as request to enable an Early Access feature. In some cases, these actions may be the result of a review initiated by Okta, such as a review in response to a production service alert. See the supportAction object within the debugContext.debugData objection for more information about the type of update.
support.org.view	Okta has viewed a page which contains customer data. This can be used to identify an action taken by an Okta staff member in the support tool which resulted in a view of customer data. Such actions are typically taken in response to a customer request, such as in the process of investigating an issue raised through a support case. In some cases, these actions may be the result of a review initiated by Okta, such as a review in response to a production service alert. See the supportAction object within the debugContext.debugData objection for more information about the type of update.

eventType

Description

support.org.update

Okta has updated the configuration or data within the Org. This can be used to identify modifications to an Org which are the result of an action by an Okta staff member. Such actions are typically taken in response to a customer request, such as request to enable an Early Access feature. In some cases, these actions may be the result of a review initiated by Okta, such as a review in response to a production service alert. See the supportAction object within the debugContext.debugData objection for more information about the type of update.

support.org.view

Okta has viewed a page which contains customer data. This can be used to identify an action taken by an Okta staff member in the support tool which resulted in a view of customer data. Such actions are typically taken in response to a customer request, such as in the process of investigating an issue raised through a support case. In some cases, these actions may be the result of a review initiated by Okta, such as a review in response to a production service alert. See the supportAction object within the debugContext.debugData objection for more information about the type of update.

support.org.update

Namespace: Okta-support

Description

Fields #

Name	Description
`actor.id`	Unique ID of the actor performing the event.
`actor.type`	Type of actor: User, Client, System, PublicClientApp, etc.
`actor.alternateId`	Username or email of the actor.
`actor.displayName`	Display name of the actor.
`target[].id`	ID of each target object (user, group, application, ...).
`target[].type`	Type of each target object.
`target[].alternateId`	Username or email of each target object.
`outcome.result`	Result: SUCCESS, FAILURE, SKIPPED, ALLOW, DENY, CHALLENGE, UNKNOWN.
`outcome.reason`	Human-readable reason for the outcome.
`client.ipAddress`	IP address of the client.
`client.userAgent.rawUserAgent`	Raw user agent string.
`client.geographicalContext.country`	Country of origin for the request.
`securityContext.isProxy`	Whether the request came through a proxy or anonymizer.
`authenticationContext.externalSessionId`	Session ID correlating events in one user session.
`transaction.id`	Transaction ID correlating multiple log entries for one action.

References #

Okta Event Types Catalog: support.org.update https://developer.okta.com/docs/reference/api/event-types/#support-org-update
Okta System Log API Reference https://developer.okta.com/docs/reference/api/system-log/

support.org.view

Namespace: Okta-support

Description

Fields #

Name	Description
`actor.id`	Unique ID of the actor performing the event.
`actor.type`	Type of actor: User, Client, System, PublicClientApp, etc.
`actor.alternateId`	Username or email of the actor.
`actor.displayName`	Display name of the actor.
`target[].id`	ID of each target object (user, group, application, ...).
`target[].type`	Type of each target object.
`target[].alternateId`	Username or email of each target object.
`outcome.result`	Result: SUCCESS, FAILURE, SKIPPED, ALLOW, DENY, CHALLENGE, UNKNOWN.
`outcome.reason`	Human-readable reason for the outcome.
`client.ipAddress`	IP address of the client.
`client.userAgent.rawUserAgent`	Raw user agent string.
`client.geographicalContext.country`	Country of origin for the request.
`securityContext.isProxy`	Whether the request came through a proxy or anonymizer.
`authenticationContext.externalSessionId`	Session ID correlating events in one user session.
`transaction.id`	Transaction ID correlating multiple log entries for one action.

References #

Okta Event Types Catalog: support.org.view https://developer.okta.com/docs/reference/api/event-types/#support-org-view
Okta System Log API Reference https://developer.okta.com/docs/reference/api/system-log/

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`d` / `u`	Half-page down / up
`gg` / `G`	Top / bottom
`h` / `l`	History back / forward
`f`	Follow link (`Shift` = new tab)
`/`	Focus search
`?`	Toggle this help
`↑` / `↓`	Navigate search results
`Enter`	Open highlighted result
`Esc`	Close results / dialog

`type:`	`events` / `rules` / `providers`
`vendor:`	`sigma` / `elastic` / `splunk` / `kusto` / `chronicle` (vendor name alone also works: `sigma:`, `kql:`, `secops:`…)
`tactic:`	TA-id, slug, or name: `credential_access`, `TA0006`
`technique:`	technique or sub-technique ID: `T1003`, `T1003.001` (alias `tech:`)
`severity:`	`critical` / `high` / `medium` / `low` / `informational` (alias `sev:`)
`risk_score`	Numeric comparison on the Elastic risk score (0 to 100): `risk_score>50`, `risk_score<=20`, `risk_score=99` (alias `risk`; Elastic rules only)
`stages:`	Rules with exactly N pipeline stages
`correlation:`	`single_event` / `sequence` / `alternatives` / `alternatives_cross_log` / `all_required` / `correlated`
`with:`	Co-occurrence event-id; stacks (`with:4624 with:4769`) to require all, while a comma list in one occurrence (`with:4624,4769`) is an either-or group. Implies multi-event
`like:`	Structural neighbors of a rule slug (equivalents + subsumption stricter / broader): `like:comsvcs_lsass_memory_dump-splunk-sysmon`
`groupby:`	Entity-grouping substring match against `group_by_keys`: `groupby:user`, `groupby:host`
`uses:`	Rules whose predicate tree touches the field (any kind, any value): `uses:CommandLine`
`excludes:`	Rules with top-level `not()` clauses on the field (FP whitelists): `excludes:ParentImage`
`field:` / `value:`	Predicate search; narrows rule cards to those with a matching leaf and drives the indicator tier. Unquoted = substring, wildcards allowed (`value:mimikatz`)
`indicator:`	Shorthand for `field:F value:V`: `indicator:Image=*\powershell.exe`
`kind:`	Filter by predicate kind. Narrows rule cards to those carrying a matching predicate leaf (`vendor:elastic kind:cidr_match`) and drives the indicator tier: `contains` / `starts_with` / `ends_with` / `regex` / `cidr` / `eq` / `in` … (operator aliases `op:`/`match:`)
`has:` / `no:`	`sample`, `field`, `notes`, `refs`, `trace`, `thirdparty`, `rule`, `pattern`, `timewindow`, `threshold`, `newterms`, `sigma`/`elastic`/`splunk`/`kusto`/`chronicle`
`-op:val`	Exclude matches; works on most operators but not `type:`/`like:`/`has:`/`no:` (use `no:<flag>` to exclude a rule flag): `tactic:execution -vendor:splunk`. Standalone `-kind:`/`-field:`/`-value:` drop every rule carrying a matching predicate leaf (`type:rules -kind:is_null`)
`field:"…"` / `value:"…"`	Quoted value = anchored exact match (also allows spaces): `value:"net user"`
`a,b`	Comma = OR inside one operator (`vendor:sigma,elastic`, `severity:high,critical`); repeating a facet merges the same way. `field:`/`value:` never split (literal commas)
`vendors:` / `stage:`	Singular and plural spellings fold to the canonical operator and value: `tactics:` = `tactic:`, `type:event` = `type:events`, `correlation:sequences` = `correlation:sequence`, `has:thresholds` = `has:threshold`
`"quoted phrase"`	Exact-match a multi-word phrase (free text)

Okta-support

support.org.update

Description

Fields #

References #

support.org.view

Description

Fields #

References #

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